NS International ExplaiNS: Questions and answers
Why can't you book train tickets a year in advance? Why do trains slip in autumn? What do 'engineering works' mean? We explain some of the questions in an article. Do you have a question too? Let us know. Enter your question at the bottom of this page.
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Booking from Amsterdam
Why do we usually show times and prices from Amsterdam on our website?
Delay? Autumn? Leaves!
What about delays due to falling leaves? Nico explains how that works for Thalys.
Plans for trains to Germany 2026
More information about the Nightjet and ICE to Frankfurt and Berlin.
Why can't I book earlier?
If I book my holiday accommodation a year in advance, I can't buy the train tickets yet. Why is that?
Broken arms, missing sandwiches
Why do trains and switches sometimes suffer from snow and ice?
Do you also have a question?
Have you been walking around for ages with a burning question you would like an answer to? Then write it down in the field below. We will take a closer look at the most frequently asked questions. Please note: do not enter any personal information, only your question!
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