Travel information international trains

Weather conditions South of Germany

Nightjet 421 has been cancelled today 03-12-2023 between Amsterdam Centraal and Nürnberg.

Due to bad weather conditions in the South of Germany the train traffic is disrupted until Monday.

Traveling to southern Germany is not recommended until Monday 04-12-2023.

Please check www.bahn.de/aktuell for the current situation.

Belgian railway staff strike

From Tuesday, December 5 22:00 till Thursday December 7 22:00, there will be a strike by Belgian railroad personnel.

Consequences Eurostar (formerly Thalys) and TGV
For Eurostar and TGV we expect normal schedules for the time being.

Consequences other trains
•Intercity Brussels: will operate on a modified schedule. The impact of this is not known at this time.
•Regional trains between Roosendaal and Antwerp: will not run or will be very limited.
•Regional trains between Maastricht and Liège: will not run or will be very limited.
•Domestic trains in Belgium: will not run or will be very limited.

Plan your trip shortly in advance via the NS International App or in the travel planner on our website.

Flexible ticket validity
Tickets with travel dates December 5, 6 and 7 may be used flexibly (including Early Bird tickets) and are valid from December 4 till December 9. You do not need to contact customer service for this. No flexible validity applies to Eurostar and TGV tickets.

Barcode validity on other travel days (opening gates at NS station)
The barcode on your ticket will not work on other travel days. Go to the Information kiosk at the gates and press the blue i-button for help. You will be contacted by one of our staff members. They will be happy to help you. You can also go to an NS service employee, if they are present at the station.

Cancellation and modification (does not apply to Eurostar and TGV)
Tickets with travel dates December 5,6 and 7 to and from Belgium may be changed without charge. Of course, it is also possible to cancel your ticket without charge. To change or cancel your ticket, please contact NS International Customer Service at 030-7515222 (local rate).

Good to know
Please note that trains may be busier due to the consequences of the strike.

Adjusted Eurostar timetable towards London and vice versa

Due to engineering works, Eurostar's schedule has been adjusted for the trains and dates below.

Adjusted trains

Saturday 2 December and Sunday 3 December

All Eurostar trains do not run in the Netherlands

Saturday 9 December

Eurostar 9114 (departure London St Pancras 8.16, arrival Brussels-South/Midi 11.22, arrival Rotterdam Centraal 12.32, arrival Amsterdam 13.13)
Runs until Brussels-Midi arrival 11.12

Eurostar 9126 (departure London St Pancras 11:04, arrival Brussels-Midi 14.05, arrival Rotterdam Centraal 15.32, arrival Amsterdam 16.44)
Runs until Brussels-Midi arrival 14.05

Eurostar 9152 (departure Amsterdam Central 16.16, departure Rotterdam Central 17.28, arrival London St Pancras 19.47)
Does not run in the Netherlands. Departs from Brussels-Midi at 18:51.

      Customer service

To change or cancel your ticket, please call NS International Customer Service at +31 30-7515222 (local rate)

If your train doesn't run or if you are delayed by more than 60 minutes, you can change your ticket for another train on another day for the exact same route or cancel at no cost through your original point of sale.

Changing your ticket to another route or from a journey without or transfer to a journey with a transfer is only possible by cancelling your ticket and purchasing a new ticket.

Adjusted timetable Eurostar to Belgium/France and vice versa

Due to technical problems, the following Eurostar trains cannot run:
This information concerns only trains running to/from the Netherlands.

Tuesday 5 December

§  Eurostar 9303 (departure Paris Nord 06:10 arrival Amsterdam Centraal 09:44)

§  Eurostar 9340 (departure Amsterdam Central 11:11 arrival Paris Nord 14:44)

Wednesday 6 December

§  Eurostar 9303 (departure Paris Nord 06:10 arrival Amsterdam Centraal 09:44)

§  Eurostar 9340 (departure Amsterdam Central 11:11 arrival Paris Nord 14:44)

Thursday 7 December

§  Eurostar 9303 (departure Paris Nord 06:10 arrival Amsterdam Centraal 09:44)

§  Eurostar 9340 (departure Amsterdam Central 11:11 arrival Paris Nord 14:44)

Friday 8 December

§  Eurostar 9315 (departure Paris Nord 08:18 arrival Amsterdam Centraal 11:44)

§  Eurostar 9352 (departure Amsterdam Central 13:11 arrival Paris Nord 16:39)

 Customer service

To change or cancel your ticket, please call NS International Customer Service at +31 30-7515222 (local rate)

If your train doesn't run or if you are delayed by more than 60 minutes, you can change your ticket for another train on another day for the exact same route or cancel at no cost through your original point of sale.

Changing your ticket to another route or from a journey without or transfer to a journey with a transfer is only possible by cancelling your ticket and purchasing a new ticket.

Temporarily no train traffic through the Gotthard (train)tunnel in Switzerland.

Because of a derailment with a freight train on August 10 there is no train traffic possible through the Gotthard (train)tunnel.
It is forecast to last until early 2024.

Advice

Travel to and from Italy is only possible with a change in Chiasso except for a few direct trains between Zurich and Venice/Genoa.
Trains will be diverted, and extra travel time varies from 60 to 120 minutes. 
Keep in mind the extra travel time for connections with Nightjet or ICE.

Security checks

Departure from Paris Gare du Nord and Brussels-Midi (TGV and ICE)

In order to ensure the smooth running of security checks, we advise you to be present on the platform 20 minutes before the departure of your train.

Nightjet 421

Nightjet 421 Amsterdam Centraal vertrektijd 19:00 uur, kan niet rijden. Informeer bij een van onze medewerkers.

ICE International 155

rijdt niet. Er rijden bussen naar Mönchengladbach die vertrekken vanaf 's-Hertogenbosch, perron 1. Vanuit Mönchengladbach kunt u uw weg vervolgen richting Keulen en Frankfurt.

Utrecht-Den Haag

Tussen Gouda Goverwelle en Den Haag Centraal rijden er geen Sprinters door een defecte trein.

Roosendaal-Vlissingen

Tussen Roosendaal en Vlissingen rijden er veel minder treinen door een defect spoor.