Travel information international trains

International trains

For up-to-date travel information such as delays, check the NS international App or our booking module.

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International

Reduced train traffic between Hannover - Berlin Hbf

Due to recovery work after a collision in Germany, there is limited train traffic between Hannover - Berlin and vice versa.
The IC Berlin trains will run until Hannover HBF. In Hannover HBF you can change to trains to Berlin. These trains to Berlin are diverted, you will arrive 60 to 90 minutes later than planned.

Advice
We can offer you the following options:
1. You travel from Berlin to Hannover. You should change trains at Hannover Hbf.
2. You also have the option to change or cancel your tickets.

Travelling from Berlin to Hannover
If you are traveling from Berlin to Hannover, we recommend leaving at least 90 minutes earlier to catch your original train in Hannover. You will need to change trains at Hannover HBF.

Train tickets with destination Berlin and travel date November 18 to December 11, 2022 may be used flexibly until Friday, December 23. This means that the entire ticket may be used flexibly on the route stated on the ticket, including for the return journey and also if the period for the return journey falls outside the affected travel days.

You may travel with IC Berlin or ICE on your preferred travel day during this period. Please check your travel options via the travel planner shortly before departure.

Changing or cancelling your ticket
If seats are still available, you can also change your ticket without additional charges to another IC Berlin on your scheduled travel day or on another day. Of course, it is also possible to cancel your ticket at no additional cost.
If you have a seat reservation, you can change it to a seat reservation for the ICE at no additional cost. Also, to change or cancel your ticket, contact NS International Customer Service at +31-302300023 (local rate).

We apologise for the inconvenience.

Fewer Thalys trains

Fewer Thaly trains will run in November and early December due to logistical constraints. 

Every Monday to Friday from 3 October to 9 December

  • Thalys 9415 (departure Paris Gare du Nord 08:25) will not run
  • Thalys 9452 (departure Amsterdam Central 13:15) will not run


Do you have a ticket for one of these trains? If so, please contact the original point of sale. You can have your ticket cancelled or changed to another travel date or time free of charge.

NS Customer Service can be reached at 030-2300023

Coronavirus impact on international rail traffic

Always check the guidelines before you leave, even if you are travelling back to the Netherlands.
> Check the guidelines by country

Before booking an international train journey, NS International advises you to check the current travel advice from the Ministry of Foreign Affairs.
> NS.nl/corona
> Consequences of the coronavirus for international travel

Security checks

Departure from Paris Gare du Nord and Brussels-Midi (Thalys, TGV and ICE)

In order to ensure the smooth running of security checks, we advise you to be present on the platform 20 minutes before the departure of your train.

Are you departing from Amsterdam, Schiphol or Rotterdam? If so, we recommend you arrive at the station 20 minutes before departure time. 

International disruptions today

Amsterdam - Köln - Basel SBB

Woensdag 07-12-2022 08:00 uur t/m vrijdag 09-12-2022 09:05 uur.

Maintenance

Amsterdam - Köln - Basel SBB

When : Woensdag 07-12-2022 08:00 uur t/m vrijdag 09-12-2022 09:05 uur.
Limitations : Tussen Amsterdam Centraal en Basel SBB is de internationale dienstregeling aangepast.
Delay : U heeft geen langere reistijd.
Advice : Dit kan gevolgen hebben voor uw reis. Plan uw reis in de (Internationale) app.
Description :
  • ICE International 104-105: Amsterdam Centraal-Basel SBB stopt niet in Oberhausen Hbf, Duisburg Hbf en Köln Hbf.

Venlo - Mönchengladbach - Düsseldorf

Woensdag 07-12-2022 22:30 uur t/m zondag 11-12-2022 00:00 uur.

Maintenance

Venlo - Mönchengladbach - Düsseldorf

When : Woensdag 07-12-2022 22:30 uur t/m zondag 11-12-2022 00:00 uur.
Limitations : Van Venlo naar Viersen rijden er bussen.
Delay : De extra reistijd kan oplopen tot 30 minuten.
Description :
  • Sneltrein 20060-20099: Viersen-Venlo rijdt niet.
  • Bus 900000-999999: Viersen-Venlo rijdt als treinvervangend vervoer.
  • Sneltrein 20060-20099: Venlo-Viersen rijdt niet.
  • Bus 900000-999999: Venlo-Viersen rijdt als treinvervangend vervoer.

Amsterdam - Köln - Frankfurt; Amsterdam - Köln - Basel SBB

Zaterdag 03-12-2022 06:30 uur t/m vrijdag 09-12-2022 19:35 uur.

Maintenance

Amsterdam - Köln - Frankfurt; Amsterdam - Köln - Basel SBB

When : Zaterdag 03-12-2022 06:30 uur t/m vrijdag 09-12-2022 19:35 uur.
Limitations : Tussen Amsterdam Centraal en Frankfurt (M) Hbf is de internationale dienstregeling aangepast.
Delay : U heeft geen langere reistijd.
Advice : Dit kan gevolgen hebben voor uw reis. Plan uw reis in de (Internationale) app.
Description :
  • ICE International 104-105: Amsterdam Centraal-Frankfurt (M) Hbf stopt niet in Oberhausen Hbf en Duisburg Hbf.
  • ICE International 120-129: Amsterdam Centraal-Frankfurt (M) Hbf stopt niet in Oberhausen Hbf en Duisburg Hbf.
  • ICE International 250-253: Amsterdam Centraal-Frankfurt (M) Hbf stopt niet in Oberhausen Hbf en Duisburg Hbf.

Amsterdam - Köln - Zürich HB

Zaterdag 03-12-2022 20:25 uur t/m donderdag 08-12-2022 22:00 uur.

Maintenance

Amsterdam - Köln - Zürich HB

When : Zaterdag 03-12-2022 20:25 uur t/m donderdag 08-12-2022 22:00 uur.
Limitations : Tussen Amsterdam Centraal en Zürich HB is de internationale dienstregeling aangepast.
Delay : U heeft geen langere reistijd.
Advice : Dit kan gevolgen hebben voor uw reis. Plan uw reis in de (Internationale) app.
Description :
  • Nightjet 402-403: Amsterdam Centraal-Zürich HB stopt niet in Duisburg Hbf.

Enschede - Gronau - Münster

Zondag 04-12-2022 00:30 uur t/m zaterdag 10-12-2022 05:00 uur.

Maintenance

Enschede - Gronau - Münster

When : Zondag 04-12-2022 00:30 uur t/m zaterdag 10-12-2022 05:00 uur.
Limitations : Tussen Enschede en Münster (Westf) Hbf is de internationale dienstregeling aangepast.
Delay : De extra reistijd kan oplopen tot 30 minuten.
Description :
  • Stoptrein 20200-20249: Gronau (Westf.)-Münster (Westf) Hbf rijdt niet.

National

Zoetermeer

Van en naar Zoetermeer kunnen er geen treinen stoppen door logistieke beperkingen.

Lelystad - Zwolle

Vrijdag 21-10-2022 11:31 uur t/m zondag 11-12-2022 02:00 uur.

Maintenance

Lelystad - Zwolle

When : Vrijdag 21-10-2022 11:31 uur t/m zondag 11-12-2022 02:00 uur.
Limitations : Tussen Lelystad Centrum en Dronten rijden er bussen.
Description :
  • Sprinter 4600-4699: Lelystad Centrum-Dronten rijdt niet.
  • Intercity 700-799: Lelystad Centrum-Zwolle rijdt niet.
  • Intercity 1800-1899: Lelystad Centrum-Zwolle rijdt niet.
  • Bus 900000-999999: Lelystad Centrum-Dronten rijdt als treinvervangend vervoer.

Frequently asked questions

Up until what time do the trains run?
Check our itinerary planner for an up-to-date overview of all travel times for international trains.
What corona measures are taken on board the train?
The corona guidelines of a train differ per train operator to and from the Netherlands. You can find the most recent corona measures on the government website. The measures can change per country or area and per day. It is your responsibility to check which travel restrictions apply to your journey. Therefore, before you travel, regularly check the current corona information of the country of your final destination, including the countries you will travel through on your way to that destination. Please, do not forget to check your return journey regularly.
How do I change or cancel my journey?
Please get in touch with your original point of sale to cancel or change a ticket. If you booked your ticket via NS International.nl or the NS International Service Centre, please get in touch with the NS International Service Centre: 030-2300023 (local rate when calling from the Netherlands).
Will I get my money back if I am delayed?
Compensation differs per train operator. You are in possession of a valid ticket for the delayed train. The delay was unknown when you bought the ticket (and not mentioned in case of scheduled engineering works or announced strikes). Your request for compensation must be accompanied by the original tickets and submitted to NS International Customer Service within 3 months after the journey. For more information, please check our support page. For more information, see the page Compensation for delays.
When will the trains run again?
Check our itinerary planner for an up-to-date overview of all travel times for international trains.

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