Travel information international trains

Reduced train traffic between Hannover - Berlin Hbf

Due to recovery work after a collision in Germany, there is limited train traffic between Hannover - Berlin and vice versa.
The IC Berlin trains will run until Hannover HBF. In Hannover HBF you can change to trains to Berlin. These trains to Berlin are diverted, you will arrive 60 to 90 minutes later than planned.

Advice
We can offer you the following options:
1. You travel from Berlin to Hannover. You should change trains at Hannover Hbf.
2. You also have the option to change or cancel your tickets.

Travelling from Berlin to Hannover
If you are traveling from Berlin to Hannover, we recommend leaving at least 90 minutes earlier to catch your original train in Hannover. You will need to change trains at Hannover HBF.

Train tickets with destination Berlin and travel date November 18 to December 11, 2022 may be used flexibly until Friday, December 23. This means that the entire ticket may be used flexibly on the route stated on the ticket, including for the return journey and also if the period for the return journey falls outside the affected travel days.

You may travel with IC Berlin or ICE on your preferred travel day during this period. Please check your travel options via the travel planner shortly before departure.

Changing or cancelling your ticket
If seats are still available, you can also change your ticket without additional charges to another IC Berlin on your scheduled travel day or on another day. Of course, it is also possible to cancel your ticket at no additional cost.
If you have a seat reservation, you can change it to a seat reservation for the ICE at no additional cost. Also, to change or cancel your ticket, contact NS International Customer Service at +31-302300023 (local rate).

We apologise for the inconvenience.

Fewer Thalys trains

Fewer Thaly trains will run in November and early December due to logistical constraints. 

Every Monday to Friday from 3 October to 9 December

• Thalys 9415 (departure Paris Gare du Nord 08:25) will not run
• Thalys 9452 (departure Amsterdam Central 13:15) will not run

Do you have a ticket for one of these trains? If so, please contact the original point of sale. You can have your ticket cancelled or changed to another travel date or time free of charge.

NS Customer Service can be reached at 030-2300023

Coronavirus impact on international rail traffic

Always check the guidelines before you leave, even if you are travelling back to the Netherlands.
> Check the guidelines by country

Before booking an international train journey, NS International advises you to check the current travel advice from the Ministry of Foreign Affairs.
> NS.nl/corona
> Consequences of the coronavirus for international travel

Security checks

Departure from Paris Gare du Nord and Brussels-Midi (Thalys, TGV and ICE)

In order to ensure the smooth running of security checks, we advise you to be present on the platform 20 minutes before the departure of your train.

Are you departing from Amsterdam, Schiphol or Rotterdam? If so, we recommend you arrive at the station 20 minutes before departure time. 

Zoetermeer

Van en naar Zoetermeer kunnen er geen treinen stoppen door logistieke beperkingen.