Cancellation IC Berlin on 19 and 20 March

Travel information international trains

International trains

For up-to-date travel information such as delays, check the NS international App or our booking module.

Please note

Thalys trains to Antwerp, Brussels and Paris are now called Eurostar.

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IC Berlin cancellations on 19 and 20 March

On Tuesday 19 March and Wednesday 20 March, IC Amsterdam - Berlin v.v. will have limited service due to rolling stock problems. Please check this website for the most up-to-date travel information, this page is continuously updated.
 
The following IC Berlin trains do not run on 19 and 20 March:
 
• IC 143 (departure 7:59) Amsterdam Central - Hannover - Berlin Ostbahnhof
• IC 145 (departure 9:59) Amsterdam Central - Hannover - Berlin Ostbahnhof
• IC 147 (departure 11:59) Amsterdam Central - Hannover - Berlin Ostbahnhof
• IC 243 (departure 17:59) Amsterdam Central - Hannover
 
• IC 244 (departure 5:56) Hannover - Amsterdam Central
• IC 146 (departure 10:06) Berlin Ostbahnhof - Hannover - Amsterdam Central
• IC 144 (departure 12:06) Berlin Ostbahnhof - Hannover - Amsterdam Central
• IC 142 (departure 14:06) Berlin Ostbahnhof - Hannover - Amsterdam Central 
 
Travel with replacement bus between Hengelo and Rheine
Upon presentation of your original ticket, you can travel to Germany from Hengelo on replacement buses. These buses run in a service between Hengelo and Rheine. From Rheine, you will travel on German domestic trains towards Hannover and/or Berlin.
 
Travel with ICE via Duisburg
Upon presentation of your original ticket, you can travel to Berlin with ICE International with one change in Duisburg.
 
Travel with Eurobahn (via Osnabrück or Bielefeld)
Upon presentation of your original ticket, you can travel from Hengelo with the Eurobahn (RB 61) to Osnabrück or Bielefeld. From Osnabrück or Bielefeld, you can continue your journey with German domestic trains to Hannover and Berlin.
 
Travelling with an IC Berlin that does run
• IC 141 (departure 5:59) Amsterdam Central - Hannover - Berlin Ostbahnhof
• IC 149 (departure 13:59) Amsterdam Central - Hannover - Berlin Ostbahnhof
• IC 241 (departure 15:59) Amsterdam Central - Hannover - Berlin Ostbahnhof
 
• IC 240 (departure 6:06) Berlin Ostbahnhof - Hannover - Amsterdam Central
• IC 148 (departure 8:06) Berlin Ostbahnhof - Hannover - Amsterdam Central
• IC 140 (departure 16:06) Berlin Ostbahnhof - Hannover - Amsterdam Central
 
Seat reservations
We advise you to make (new) seat reservations for the alternative route (on trains where this is possible). To book seat reservations, please contact NS International Customer Service.
 
Changing or cancelling your ticket
If you want to travel with Intercity Berlin on a different date, you can change your ticket without cost. Please contact customer service for this.
If you prefer to cancel your journey, you can arrange this yourself online in your My NSI account. Don't have an account yet? Then create one quickly and easily. NS International Customer Service can be reached at +31 (0)30-7515222 (local rate).
 
Plan your trip
We advise you to check your journey just before departure via the NS International App or in the travel planner on our website.
 
We apologise for the inconvenience.

Adjusted timetable Eurostar Belgium/France

Due to operational difficulties the following Eurostar trains cannot run:

Saturday 16, 23 and 30 March
• Eurostar 9439 (departure Paris Nord 12:19, arrival Amsterdam Centraal 15:44)

Monday 18 March
• Eurostar 9301 (departure Brussel Zuid 06:52, arrival Amsterdam Centraal 08:44)
• Eurostar 9334 (departure Amsterdam Centraal 10:10, arrival Brussel-Zuid/Midi 12:08)

Sunday 24 March
• Eurostar 9439 (departure Paris Nord 12:19, arrival Amsterdam Centraal 15:44)
• Eurostar 9476 (departure Amsterdam Centraal 16.47, arrival Paris Nord 20:40)

Sunday 14 April
• Eurostar 9439 (departure Paris Nord 12:19, arrival Amsterdam Centraal 15:44)
• Eurostar 9476 (departure Amsterdam Centraal 16.47, arrival Paris Nord 20:40)

Changing or canceling your ticket
If your train is canceled, you can change your ticket to another Eurostar in the same class at no cost. If the same class is no longer available, costs may apply. To exchange your ticket, please contact NS International Customer Service.

If you prefer to cancel your ticket, you can arrange this yourself online in your My NSI account. Don't have an account yet? Then create one quickly and easily. You can contact NS International Customer Service via +31 (0)30-7515222 (local rate).

Adjusted timetable Eurostar London

Due to engineering works, Eurostar's timetable has been adjusted.

Tuesday 7 May to Friday 10 May
The following Eurostar trains will not depart from Rotterdam Centraal:

·         Eurostar 9115 (departure Amsterdam 6:45, departure Rotterdam 07:28, departure Brussels 8:52, departure Lille 9:30, arrival London 9:57)

·         Eurostar 9147 (departure Amsterdam 14:45, departure Rotterdam 15:28, departure Brussels 16:51, arrival London 17:47)

·         Eurostar 9157 (departure Amsterdam 16:45, departure Rotterdam 17:28, departure Brussels 18:51, arrival London 19:47)

·         Eurostar 9167 (departure Amsterdam 18:45, departure Rotterdam 19:28, departure Brussels 20:56, departure Lille 21:33, arrival London 21:57)

Changing or canceling your ticket
Your ticket from Rotterdam Centraal cannot be used from Amsterdam Centraal. You can change your ticket free of charge to the same Eurostar from Amsterdam Central or Brussels-Zuid/Midi or to another Eurostar in the same class. If the same class is no longer available, costs may apply.

Of course it is also possible to cancel your ticket free of charge. To change or cancel your ticket, please contact NS International Customer Service on +31 (0)30-7515222 (local rate).

Plan your trip
You can view alternative travel options in the NS International app or in the travel planner on our website.

Temporarily no train traffic through the Gotthard (train)tunnel in Switzerland.

Because of a derailment with a freight train on August 10 there is no train traffic possible through the Gotthard (train)tunnel.
It is forecast to last until September 2024.

Advice
Travel to and from Italy is only possible with a change in Chiasso except for a few direct trains between Zurich and Venice/Genoa.
Trains will be diverted, and extra travel time varies from 60 to 120 minutes. 
Keep in mind the extra travel time for connections with Nightjet or ICE.

Security checks

Departure from Paris Gare du Nord and Brussels-Midi (TGV and ICE)

In order to ensure the smooth running of security checks, we advise you to be present on the platform 20 minutes before the departure of your train.

 

Disruptions in international train traffic today

Groningen - Leer.

Donderdag 1 februari 4:00 uur t/m zaterdag 14 december 23:59 uur.

Maintenance

Groningen - Leer.

When : Donderdag 1 februari 4:00 uur t/m zaterdag 14 december 23:59 uur.
Limitations : Tussen Bad Nieuweschans en Weener rijden er bussen.
Delay : De extra reistijd kan oplopen tot 30 minuten.
Description :
  • Stoptrein 20101-20178: Bad Nieuweschans-Weener rijdt niet.

National disruptions

Amsterdam-Utrecht-Eindhoven Centraal

Tussen Amsterdam Centraal en Eindhoven Centraal rijden er minder Intercity's door een defect spoor.

Amsterdam Sloterdijk - Hoorn Kersenboogerd.

Woensdag 20 maart 0:30 uur t/m woensdag 20 maart 2:00 uur.

Maintenance

Amsterdam Sloterdijk - Hoorn Kersenboogerd.

When : Woensdag 20 maart 0:30 uur t/m woensdag 20 maart 2:00 uur.
Limitations : Tussen Zaandam en Hoorn rijden er bussen.
Delay : De extra reistijd is ongeveer 30 minuten.
Description :
  • Intercity 2900-2999: Zaandam-Hoorn rijdt niet.

Amsterdam - Rotterdam - Breda.

Dinsdag 27 februari 16:45 uur t/m maandag 15 april 2:00 uur.

Maintenance

Amsterdam - Rotterdam - Breda.

When : Dinsdag 27 februari 16:45 uur t/m maandag 15 april 2:00 uur.
Limitations : Tussen Amsterdam Centraal en Breda rijden er minder IC direct treinen.
Delay : De extra reistijd kan oplopen tot 30 minuten.
Advice : Plan uw reis in de app.
Description :
  • Intercity direct 900-999: Amsterdam Centraal-Breda rijdt 1 maal per uur.

Frequently asked questions

Up until what time do the trains run?
Check our itinerary planner for an up-to-date overview of all travel times for international trains.
How do I change or cancel my journey?
Please get in touch with your original point of sale to cancel or change a ticket. If you booked your ticket via NS International.com or the NS International Customer Service, please check your fare terms and conditions in My NSI. Depending on your fare conditions, you may be able to change or cancel your ticket(s) yourself online in My NSI. In some cases, this may incur a fee.
Will I get my money back if I am delayed?

This varies between train operators, but generally the following conditions apply:

- You are in possession of a valid ticket for the delayed train
- Your delay was more than 60 minutes
- The delay was not known when you bought the ticket
- Your journey was less than 3 months ago

For more information, please check request money back.

When will the trains run again?
Check our itinerary planner for an up-to-date overview of all travel times for international trains.

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