When travelling with Eurostar from and to London, you must first check-in. This is because England does not belong to the so-called 'Schengen area'. Here you will find all information about the check-in procedures in Brussels-Zuid/Midi and London. This fall you can also check-in in Amsterdam and Rotterdam.
You need to arrive at the Eurostar Terminal at least 30 minutes before departure for the check-in procedure. Passengers who are too late, will be refused access and therefore miss their train. So, make sure you are on time.
Checking in with Eurostar
Your ticket will first be scanned. Then your luggage will be screened. This is done using the same equipment as at the airport. Good to know: permitted liquids can be carried in containers larger than 100 ml. More information about taking luggage
The last step is passport control. Keep your passport ready to help things move faster.
Once you have passed passport control, you can take a seat in the waiting area of the Eurostar Lounge, depending on the ticket that you have. As soon as your train is ready, it will be announced that you can board the train.
Outbound journey to London with a stopover in Brussels
On your outward trip, check-in for Eurostar at Brussels-Zuid/Midi station. When changing trains in Brussels, our travel planners take into account:
a duration of your arrival platform from Intercity Brussels or Thalys to the Eurostar Channel Terminal. The duration is approximately 5 minutes
the check-in time at the Terminal is 30 minutes
More about changing trains at Brussel-Zuid/Midi station can be found on the Transit stations.
Outbound journey direct to London (fall 2020)
This fall it will be possible to travel from Amsterdam to London with the direct Eurostar. You will then check in at the Eurostar Departures Terminal in Amsterdam. This means, you will need to be in the terminal at least 30 minutes before departure. Check-in opens 90 minutes before departure.
Eurostar Departures Terminal
If you are departing from Amsterdam Central Station, please report to the Eurostar Departures Terminal on track 15b. On this map you can see where the terminal is located. If you are travelling with Eurostar from Rotterdam Central Station, you will be directed to the Eurostar Departures Terminal on track 2. Look here for the location of the terminal.
Watch this video explaining how the direct connection works.
Return trip to the Netherlands
The same check-in procedure applies at St. Pancras station as at Brussels-Zuid/Midi station. If you are travelling back to the Netherlands, you must arrive at the Eurostar Channel Terminal at St. Pancras International at least 30 minutes in advance.
Please note that the time on your ticket is the departure time of your Eurostar train. You need to be at the station earlier to check in.
As there are many busy trains departing from London St. Pancras (including commuter trains to Paris), we advise you to be at the Eurostar Channel Terminal at least 45 minutes in advance.