Because we want to provide you with the best possible information about your international train tickets, we have made a list of the various fare types and the respective fare conditions for you.
There are two types of international train tickets: those for trains that require a reservation, and those that do not.
High-speed trains, such as the Eurostar and TGV, generally require that passengers reserve a seat, and the tickets are only valid for the specific train, date and class booked, unless otherwise stated in the fare conditions.
International tickets for trains that do not require a reservation, such as the Intercity and local trains, are limited to a specific route, but not to a specific departure time or train, unless otherwise stated in the fare conditions. These international train tickets are valid for a maximum of one day and the validity period is specified on the ticket.
If you have reserved a seat, we ask that you be seated in your reserved seat within 15 minutes of boarding the train. If you do not do so, the Train Manager may give your seat to another passenger.
A Mobile Ticket is a ticket that you can save in the NS International App and display on the screen of your smartphone. If you book a Mobile Ticket for a journey starting at your departure station, then you do not need to check in and out. If you need to pass through access gates or show your ticket, simply use the Mobile Ticket barcode on your smartphone screen. You will receive an e-mail confirmation with a link to the Mobile Subject to alterations Ticket. Opening this link on your smartphone will automatically download and save the Mobile Ticket in the NS International App under ‘My Bookings’. Mobile Tickets are subject to the standard fare conditions.
Homeprint tickets must be printed on A4 paper before you begin your journey. You will receive an e-mail confirmation of your homeprint booking, which also includes a button that lets you print your homeprint ticket.
The following rules apply:
You can book your Eurostar ticketless journey via NSInternational.nl, NS International Customer Service, the NS International service desk in the service shop, or via your travel agent. The following supplemental terms and conditions apply to ticketless travel with Club Eurostar:
More information about Club Eurostar
The more expensive rates for TGV service are subject to fairly lenient conditions for exchanges and refunds. As a result, some travellers do not feel a need to cancel their tickets prior to departure. In order to fill seats left empty by ‘no-show’ passengers, you may be offered an overbook ticket if your requested train is fully booked. An overbook ticket is a reservation without a seat assignment. In consultation with the Train Managers, you may be seated in an unoccupied seat, or if none are available, on one of the folding seats at the front and rear of the train. These tickets can be recognised by the notification ‘No seating reservation’.
If you have purchased a ticket, but were prevented from travelling shortly before the departure time, you may be able to request a refund via your original sales point under certain conditions. You can find out which conditions apply to your ticket in the fare tables on this page.
Refunds for partially unused tickets doesn't apply to Mobile/homeprint Tickets. Other tickets may be sent to NS International Customer Service, P.O. Box 2552, 3500 GN Utrecht, up to two months after the start date on the ticket. The ticket must be stamped by authorised railway personnel or accompanied by documents, such as proof of alternative travel. Cost: €15 minimum per ticket.
You may take a bicycle to France on standard trains via the Roosendaal or Visé border routes, as well as Antwerp–Lille. One-way bicycle tickets are € 12 and return tickets are € 24.
For the Intercity Brussels, a maximum limit of 4 bicycles per train applies (bicycle spots cannot be reserved).
Bicycles may only be brought aboard Eurostar trains if both wheels have been removed and if the bicycle is transported in a special bicycle cover (max. 135 x 85 x 30 cm). Folding bicycles are permitted if they are folded up and transported in a cover.
In France, bicycles are permitted in most regular trains.
More information about travelling with a bicycle
You can also call NS International Customer Service on 030 – 230 00 23 or visit the NS International service desk in the service shop at most major stations.
It is always a good idea to take out a travel insurance policy when you travel. Travel insurance provides you with security in the event that you need medical assistance, are involved in an accident or lose your luggage.
Certain types of fares are subject to high cancellation fees. It is therefore recommended that you purchase cancellation insurance in advance.
Each train type has different facilities for transporting luggage. Travellers are required to label their luggage with their first and last name when they are travelling by train to and in France.
More information about travelling with luggage
Passengers may bring their pet with them in the train when travelling to certain European countries, subject to strict conditions. Your veterinarian can inform you about the documents necessary for travelling with your pet.
More information about travelling with pets
Under certain circumstances, travellers may be eligible for compensation in the event that their international train experiences a delay. One of these conditions is that the delay must involve a cross-border route. The compensation is calculated based on the price of a single ticket, including surcharges, but excluding booking fees or transaction fees. Compensation is usually paid out in the form of a debit to the traveller’s bank account. Compensation requests can be sent to the railway company from which you purchased your ticket, or one of the carriers involved in your international journey.If you purchased your ticket from NS International, you must submit a compensation request within three months of your journey.
More information about compensation for delays
You can find travel tips, advice before you leave,up-to-the-minute information, information about planned works, the international Travel Planner and information about discount fares. For more information, please contact us in our online chat, call the NS International Customer Service on 030 – 230 00 23 or visit the NS International service desk in the service shop at most major stations.
The transport contracts between the traveller and the carrier(s) are subject to the relevant carrier’s general and special terms and conditions. Several carriers may be part to the transport contracts referred to in the previous section, and your journey may consist of several separate transport contracts, even if you are using a single ticket. Please refer to NSinternational.nl/en/terms-andconditions or the point of sale for more information. A copy of the terms and conditions can be provided at no extra charge upon request. Transport contracts entered into with the carriers NS International B.V. or HSA Beheer N.V. (which trade under the brand name NS International) are solely applicable to transport using high-speed trains or cross-border trains. In the event of a transfer to or from said trains, a contract with another carrier may go into effect. The following regulations and conditions apply to the transport contracts referred to in the previous section: EU Directive on Travellers’ Rights, the General Terms and Conditions of NS International, the applicable Train Type Conditions, and the specific Fare Conditions.
| Fare types | Fare conditions | Exchange | Refund* | Header |
|---|---|---|---|---|
| Premium | Access to NS International Lounges and Eurostar Lounges. | You can change your ticket free of charge to another travel date or time up to 1 hour after the train's departure. A possible price difference between the old and the new ticket will be settled with you. Changes are no longer possible, after this time. | You can cancel your ticket free of charge up to 1 hour after the train's departure. A refund is not possible after this time. | Content |
| Comfort | Access to NS International Lounges | You can change your ticket to another travel date or time free of charge 7 or more days prior to the train's departure. 6 or less days prior to the train's departure it will cost € 15. Any price difference between the old and the new ticket will be settled with you. | You can cancel your ticket free of charge 7 or more days prior to the train's departure. There is no refund 6 or less days before departure. | Content |
| Standard | None. | You can change your ticket to another travel date or time free of charge 7 or more days prior to the train's departure. 6 or less days prior to the train's departure it will cost € 15. Any price difference between the old and the new ticket will be settled with you. | You can cancel your ticket free of charge 7 or more days prior to the train's departure. There is no refund 6 or less days before departure. | Content |
| Senior Premium | Travellers aged 60 years or older on the day of the journey, upon presentation of a valid proof of identity. | Permitted free of charge until the train’s scheduled departure time, as specified on the ticket. Any difference in price between the old and new ticket will be settled. | 100% refund until the train’s scheduled departure time, as specified on the ticket. 50% refund for up to 2 months after the departure date. | Content |
| Senior Comfort | Travellers aged 60 years or older on the day of the journey, upon presentation of a valid proof of identity. | Permitted until the train’s scheduled departure time, as specified on the ticket. Exchange fee: €15 per person and per single ticket. Any difference in price between the old and new ticket will be settled. | 50% refund until the train’s scheduled departure time, as specified on the ticket. No refunds will be granted after the departure time. | Content |
| Senior Standard | Travellers aged 60 years or older on the day of the journey, upon presentation of a valid proof of identity. | Permitted until the train’s scheduled departure time, as specified on the ticket. Exchange fee: €15 per person and per single ticket. Any difference in price between the old and new ticket will be settled. | 50% refund until the train’s scheduled departure time, as specified on the ticket. No refunds will be granted after the departure time. | Content |
| Youth Premium | Travellers aged 12 to 25 on the day of the journey, upon presentation of valid identification. | Permitted free of charge until the train’s scheduled departure time, as specified on the ticket. Any difference in price between the old and new ticket will be settled. | 100% refund until the train’s scheduled departure time, as specified on the ticket. 50% refund for up to 2 months after the departure date. | Content |
| Youth Comfort | Travellers aged 12 to 25 on the day of the journey, upon presentation of valid identification. | Permitted until the train’s scheduled departure time, as specified on the ticket. Exchange fee: €15 per person and per single ticket. Any difference in price between the old and new ticket will be settled. | 50% refund until the train’s scheduled departure time, as specified on the ticket. No refunds will be granted after the departure time. | Content |
| Youth Standard | Travellers aged 12 to 25 on the day of the journey, upon presentation of valid identification. | Permitted until the train’s scheduled departure time, as specified on the ticket. Exchange fee: €15 per person and per single ticket. Any difference in price between the old and new ticket will be settled. | 50% refund until the train’s scheduled departure time, as specified on the ticket. No refunds will be granted after the departure time. | Content |
| Youth Standard Mini | Travellers aged 12 to 25 on the day of the journey, upon presentation of valid identification. | Not permitted. | Not permitted. | Content |
| Kid | Children aged 4 to 11 years, and children under 4 accompanied by an adult and who will be travelling in a seat of their own. | Permitted free of charge until the train’s scheduled departure time, as specified on the ticket. Any difference in price between the old and new ticket will be settled. | 100% refund until the train’s scheduled departure time, as specified on the ticket. 50% refund for up to 2 months after the departure date. | Content |
| Pass | For holders of a valid (and validated) pass that covers at least the country of departure and arrival: • Interrail (all passes) • Eurail (all passes) This fare may also be used by Interrail Global Pass holders, if part of the Eurostar journey takes place within the pass holder’s country of residence. The pass must be validated prior to the day of the journey. Only holders of a 1st class pass are permitted to travel in 1st class Comfort, but not in 1st class Premium. | 1x permitted free of charge until the train’s scheduled departure time, as indicated on the ticket. Subject to fare availability. | 75% refund before the train’s scheduled departure time, and up to 2 months after the date of departure. | Content |
| Frequent Pass 1 and 2 | For holders of the Frequent Pass season ticket. For Club Eurostar holders, this fare is also valid on one train before and after the train booked (without seat and catering reservations). For Club Eurostar holders, this fare is valid on all trains on the same travel day and in the same travel direction (without seat and catering reservations). The fare Frequent Pass 2 can be booked up to 7 days before departure, if available. | Permitted free of charge until the train’s scheduled departure time, as specified on the ticket. Any difference in price between the old and new ticket will be settled. | 100% refund until the train’s scheduled departure time, as specified on the ticket. 50% refund for up to 2 months after the departure date. | Content |
| Companion | Travelling companion for a wheelchair passenger, upon presenting a Companion Pass or other documentation. | 1x permitted free of charge until the train’s scheduled departure time, as indicated on the ticket. | 100% refund until the train’s scheduled departure time, as specified on the ticket. 50% refund for up to 2 months after the departure date. | Content |
| Wheelchair | For wheelchair passengers. | 1x permitted free of charge until the train’s scheduled departure time, as indicated on the ticket. | 100% refund until the train’s scheduled departure time, as specified on the ticket. 50% refund for up to 2 months after the departure date. | Content |
| Content |
*) No refunds will be granted for partially unused tickets.
| Fare types | Fare conditions | Exchange | Refund* | Header |
|---|---|---|---|---|
| Full fare/Tarif Normal | None | Not permitted. | With reservation: 100% refund before departure, 50% refund after departure. Without a reservation: 90% refund in case of cancellation before the ticket’s expiry date. Tickets that cost €5 or less will not be refunded. | Content |
| Full fare child/ Tarif Normal enfant | Children aged 4 to 11. | Not permitted. | With reservation: 100% refund before departure, 50% refund after departure. Without a reservation: 90% refund in case of cancellation before the ticket’s expiry date. Tickets that cost €5 or less will not be refunded. | Content |
| Découverte Senior | Travellers aged 60 years or older on the day of the journey. Only available for TER (regional express) trains, not for Intercité trains | Not permitted. | With reservation: 100% refund before departure, 50% refund after departure. Without a reservation: 90% refund in case of cancellation before the ticket’s expiry date. Tickets that cost €5 or less will not be refunded. | Content |
| Découverte Youth/ Découverte Jeune | Travellers aged 12 to 25 on the day of the journey. Only available for TER (regional express) trains, not for Intercité trains. | Not permitted. | Met reservering: 100% restitutie voor vertrek, 50% restitutie na vertrek. Zonder reservering: 90% restitutie bij annulering voor het einde van de geldigheid van het vervoerbewijs. Tickets met een bedrag van € 5 of minder worden niet terugbetaald. | Content |
| Découverte Child+ | + For up to 5 people, including 1 child under the age of 12. Only available for TER (regional express) trains, not for Intercité trains. | Not permitted. | With reservation: 100% refund before departure, 50% refund after departure. Without a reservation: 90% refund in case of cancellation before the ticket’s expiry date. Tickets that cost €5 or less will not be refunded. | Content |
| Loisir | None | Not permitted. | Free of charge up to 1 day before departure. >24 hours before the train’s scheduled departure: 50% fee, up to €12. | Content |
| Loisir Child | Children aged 4 to 11 Only available for Intercité trains.. | Not permitted. | Free of charge up to 1 day before departure. >24 hours before the train’s scheduled departure: 50% fee, up to €12. | Content |
| Prems | Limited availability. | Not permitted. | Not permitted. | Content |
*) If the fare conditions permit, travellers may request a refund up to 60 days after the departure date. No refunds will be granted for partially unused tickets.
| Fare types | Fare conditions | Exchange | Refund* | Header |
|---|---|---|---|---|
| Pro | None | Permitted until the departure time (and up to 2 hours after departure at the departure station). | Free of charge until the train’s scheduled departure time. No refunds will be granted after the departure time. | Content |
| Full fare ECO/ TARIF ECO | Can be booked up to 1 day before the date of departure, if available. | Not permitted. | Not permitted. | Content |
| Person with a mobility impairment/Personne á mobilité réduite (enfant) | Traveller with a mobility impairment, proof of disability required. | Permitted until the departure time (and up to 1 hour after departure at the departure station). | Free of charge until the train’s scheduled departure time. No refunds will be granted after the departure time. | Content |
| Companion/ Accompagnateur | Companion of a visually impaired traveller (1st and 2nd class) Companion of a Person with a Mobility Impairment (1st class). | Permitted until the departure time (and up to 1 hour after departure at the departure station). | Free of charge until the train’s scheduled departure time. No refunds will be granted after the departure time. | Content |
| Senior | Travellers aged 60 years or older on the day of the journey, upon presentation of a valid proof of identity. | Permitted once until the train’s departure time (and up to 1 hour after departure at the departure station). | Free of charge until the train’s scheduled departure time. No refunds will be granted after the departure time. | Content |
| Youth/Jeune | Travellers aged 12 to 25 on the day of the journey, upon presentation of a valid proof of identity. | Permitted once until the train’s departure time (and up to 1 hour after departure at the departure station). | Free of charge until the train’s scheduled departure time. No refunds will be granted after the departure time. | Content |
| Family | 1 or 2 adults accompanying 1 child (under the age of 12). | Permitted once until the train’s departure time (and up to 1 hour after departure at the departure station). | Free of charge until the train’s scheduled departure time. No refunds will be granted after the departure time. | Content |
| Familie MLV/Famili MLV Adulte (enfant) | Intended for up to 2 adults over the age of 12 accompanying a child under the age of 12. | Permitted once until the train’s scheduled departure. | 50% cancellation fee before the train’s scheduled departure. No refunds will be granted after the departure time. | Content |
| (Full fare) Premiere and Seconde/(Plein tarif) Premiere et Seconde | None |
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Content |
| (Full fare) Premiere and Seconde Child/(Plein tarif) Premiere et Seconde Enfant | Travellers aged 4 to 11 on the day of the journey. | Allowed before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 40% fee (max. 15 euro) from 2 days before departure until departure of the train. After departure no exchange possible. | Allowed before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 40% fee (max. 15 euro) from 2 days before departure until departure of the train. After departure no refund possible. | Content |
| Prem’s Seconde | Limited availability. |
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Content |
| Prem’s Seconde Chid | Limited availability. Travellers aged 4 to 11 on the day of the journey. | Allowed before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 40% fee (max. 15 euro) from 2 days before departure until departure of the train. After departure no exchange possible. | Allowed before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 40% fee (max. 15 euro) from 2 days before departure until departure of the train. After departure no refund possible. | Content |
| Child -4 years | Children under the age of 4 on the day of the journey, who will be travelling in their own seat. | Allowed until 3 days before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, From 2 days before departure no exchange possible. | Allowed until 3 days before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, From 2 days before departure no refund possible. | Content |
| Pack Tribu | For groups of 4-7 travellers, limited availability. | Not permitted. | Not permitted. | Content |
| Pass 1 | Travellers with a valid pass for Belgium and France. | Permitted once until the train’s scheduled departure (and up to 1 hour after departure at the departure station). | Free of charge until the train’s scheduled departure time. No refunds will be granted after the departure time. | Content |
| Pass 2 | Travellers with a valid pass for Belgium and France. | Permitted once until the train’s scheduled departure (and up to 1 hour after departure at the departure station). | Free of charge until the train’s scheduled departure time. No refunds will be granted after the departure time. | Content |
| Pass 3 | Travellers with a valid pass for Belgium and France. | Permitted once until the train’s scheduled departure (and up to 1 hour after departure at the departure station). | Free of charge until the train’s scheduled departure time. No refunds will be granted after the departure time. | Content |
*) If the fare conditions permit, travellers may request a refund up to 60 days after the departure date. No refunds will be granted for partially unused tickets.
| Fare types | Fare conditions | Exchange | Refund* | Header |
|---|---|---|---|---|
| Business Premiere | None | Allowed without fee until 30 minutes after departure of the the train, subject to availability. From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. | 100% refund until 30 minutes after departure of the train. Afterwards no refund possible. No refund in case of exchange from 30 minutes before departure of the train. | Content |
| (Full fare) Premiere and Seconde/(Plein tarif) Premiere et Seconde | None | Allowed before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure (TGV), 40% fee (min. 5 euro, max. 12 euro) from 2 days before departure until the day of departure (INTERCITES). From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. After departure no exchange possible. | Allowed before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure (TGV), 40% fee (min. 5 euro, max. 12 euro) from 2 days before departure until the day of departure (INTERCITES). No refund in case of exchange from 30 minutes before departure of the train. After departure no refund possible. | Content |
| ((Full fare) Premiere and Seconde Child/(Plein tarif) Premiere et Seconde Enfant | Travellers aged 4 to 11 on the day of the journey. | Allowed before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure (TGV), 40% fee (min. 5 euro, max. 12 euro) from 2 days before departure until the day of departure (INTERCITES). From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. After departure no exchange possible. | Allowed before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure (TGV), 40% fee (min. 5 euro, max. 12 euro) from 2 days before departure until the day of departure (INTERCITES). No refund in case of exchange from 30 minutes before departure of the train. After departure no refund possible. | Content |
| Prem’s Seconde | Limited availability. | Allowed before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure (TGV), 40% fee (min. 5 euro, max. 12 euro) from 2 days before departure until the day of departure (INTERCITES). From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. After departure no exchange possible. | Allowed before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure (TGV), 40% fee (min. 5 euro, max. 12 euro) from 2 days before departure until the day of departure (INTERCITES). No refund in case of exchange from 30 minutes before departure of the train. After departure no refund possible. | Content |
| Prem’s Seconde Child | Limited availability. Travellers aged 4 to 11 on the day of the journey. | Allowed before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure (TGV), 40% fee (min. 5 euro, max. 12 euro) from 2 days before departure until the day of departure (INTERCITES). From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. After departure no exchange possible. | Allowed before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure (TGV), 40% fee (min. 5 euro, max. 12 euro) from 2 days before departure until the day of departure (INTERCITES). No refund in case of exchange from 30 minutes before departure of the train. After departure no refund possible. | Content |
| Pack Tribu | For groups of 4-7 travellers, limited availability. | Not permitted. | Not permitted. | Content |
| Pass Eurail | Travellers with a Eurail (including France) or France Rail pass. | Free of charge before the train’s scheduled departure. | Free of charge until the scheduled departure time. Reservation fees under € 5 will not be refunded. No refunds will be granted after the departure time. | Content |
| Pass Eurail Upgrade | Travellers with a 2nd class Eurail Pass (including France) who want to travel in 1st class. | Free of charge before the train’s scheduled departure. | Free of charge until the scheduled departure time. Reservation fees under €5 will not be refunded. No refunds will be granted after the departure time. | Content |
| Pass Interrail | Travellers with an Interrail (including France). | Free of charge before the train’s scheduled departure. | Free of charge until the scheduled departure time. Reservation fees under € 5 will not be refunded. No refunds will be granted after the departure time. | Content |
| Pass Interrail Upgrade | Travellers with a 2nd class Interrail Pass (including France) who want to travel in 1st class. | Free of charge before the train’s scheduled departure. | Free of charge until the scheduled departure time. Reservation fees under € 5 will not be refunded. No refunds will be granted after the departure time. | Content |
| Companion/Guide handicapé | Companion of a visually impaired traveller. The visually impaired traveller and their companion must take the same route and travel in the same class. | Permitted until the train’s scheduled departure time (and up to 1 hour after departure at the departure station). | Free of charge until the scheduled departure time. No refunds will be granted after the original departure time. | Content |
*) If the fare conditions permit, travellers may request a refund up to 60 days after the departure date. No refunds will be granted for partially unused tickets.
| Fare types | Fare conditions | Exchange | Refund* | Header |
|---|---|---|---|---|
| Liberte Prima and Seconda | None | 5x allowed without fee until 30 minutes after departure of the the train, subject to availability. From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. | 100% refund until 30 minutes after departure of the train. Afterwards no refund possible. No refund in case of exchange from 30 minutes before departure of the train. | Content |
| Liberte Prima en Seconda Kind/Liberte Prima et Seconda Enfant | Travellers aged 4 to 11 on the day of the journey. | 5x allowed without fee until 30 minutes after departure of the the train, subject to availability. From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. | 100% refund until 30 minutes after departure of the train. Afterwards no refund possible. No refund in case of exchange from 30 minutes before departure of the train. | Content |
| Prima and Seconda/Prima et Seconda | None | 5x allowed before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. After departure no exchange possible. | Allowed before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. No refund in case of exchange from 30 minutes before departure of the train. After departure no refund possible. | Content |
| Prima and Seconda Kind/Prima et Seconda Enfant | Travellers aged 4 to 11 on the day of the journey. | 5x allowed before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. After departure no exchange possible. | Allowed before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. No refund in case of exchange from 30 minutes before departure of the train. After departure no refund possible. | Content |
| Mini Child | Limited availability. Travellers aged 4 to 11 on the day of the journey. | Not permitted. | Not permitted. | Content |
| Kind -4 jaar | Children under the age of 4 on the day of the journey, who will be travelling in their own seat. | 5x allowed before departure of the train. Afterwards no exchange possible. | 100% refund before departure of the train. Afterwards no refund possible. | Content |
| Mini | Limited availability. | Not permitted. | Not permitted. | Content |
| Pass 1 | Traveller with an Interrail or Eurail pass that covers the entire French and Italian part of the journey. | Permitted once until the train’s scheduled departure time (and up to 1 hour after departure in the departure station). | Free of charge until the scheduled departure time. No refunds will be granted after the departure time. | Content |
| Pass 2 | Traveller with an Interrail or Eurail pass that covers the entire French part of the journey. | Permitted once until the train’s scheduled departure time (and up to 1 hour after departure in the departure station). | Free of charge until the scheduled departure time. No refunds will be granted after the departure time. | Content |
| Companion/ Accompagnateur PMR | Companion of a visually impaired traveller or a wheelchair traveller. Proof of disability is required. | ermitted once before the train’s scheduled departure time (and up to 1 hour after departure in the departure station). | Free of charge until the scheduled departure time. No refunds will be granted after the departure time. | Content |
*) If the fare conditions permit, travellers may request a refund up to 60 days after the departure date. No refunds will be granted for partially unused tickets.
| Fare types | Fare condtions | Exchange | Refund* | Header |
|---|---|---|---|---|
| Flex | None | Permitted free of charge before the train’s scheduled departure time (and up to 2 hours after departure in the French TGV departure station). | Permitted before the train’s scheduled departure time (and up to 2 hours after departure in the French TGV departure station). No refunds will be granted after the departure time. | Content |
| Flex Kind/Flex Enfant | Travellers aged 4 to 11 on the day of the journey. | Permitted free of charge before the train’s scheduled departure time (and up to 2 hours after departure in the French TGV departure station). | Permitted before the train’s scheduled departure time for a €30 fee per person and per single ticket. No refunds will be granted after the departure time. | Content |
| Semi Flex | None | Without fee until 7 days before departure. From 6 days before departure permitted before the train’s scheduled departure time. Exchange fee: € 25 per person and per single ticket. Any difference in price between the old and new ticket will be settled. | Permitted before the train’s scheduled departure time for a €30 fee per person and per single ticket. No refunds will be granted after the departure time. | Content |
| Semi-Flex Child/ Semi-Flex Enfant | Travellers aged 4 to 11 on the day of the journey. | Permitted before the train’s scheduled departure time. Exchange fee: €30 per person and per single ticket. Any difference in price between the old and new ticket will be settled. | Permitted before the train’s scheduled departure time for a € 30 fee per person and per single ticket. No refunds will be granted after the departure time. | Content |
| Non-Flex | None | Not permitted. | Not permitted. | Content |
| Non-Flex Child/ Non-Flex Enfant | Travellers aged 4 to 11 on the day of the journey. | Not permitted. | Not permitted. | Content |
| Child -4/ Baby Pass | Children under the age of 4 on the day of the journey, who will be travelling in their own seat. | Permitted free of charge before the scheduled departure of the train, if available. | Free of charge until the scheduled departure time. No refunds will be granted after the departure time. | Content |
| Pass 1 | Travellers with a valid Eurail, Interrail pass for France and Switzerland. | Permitted before the train’s scheduled departure time. Exchange fee: € 30 per person and per single ticket. Any difference in price between the old and new ticket will be settled. | Permitted before the train’s scheduled departure time for a €30 fee per person and per single ticket. No refunds will be granted after the departure time. | Content |
| Pass 2 | Travellers with a valid Eurail, Interrail, France Rail Pass for France. | Permitted before the train’s scheduled departure time. Exchange fee: €30 per person and per single ticket. Any difference in price between the old and new ticket will be settled. | Permitted before the train’s scheduled departure time for a € 30 fee per person and per single ticket. No refunds will be granted after the departure time. | Content |
| Pass 3 | Travellers with a Eurail, Interrail, Swiss Pass or Abonnement General CFF for Switzerland. | Permitted before the train’s scheduled departure time. Exchange fee: € 30 per person and per single ticket. Any difference in price between the old and new ticket will be settled. | Permitted before the train’s scheduled departure time for a € 30 fee per person and per single ticket. No refunds will be granted after the departure time. | Content |
| Wheelchair/ Fauteuil roulant Adulte (enfant) | Wheelchair passenger, proof of disability required. The wheelchair spot is in 1st class. | Permitted free of charge before the train’s scheduled departure time (and up to 2 hours after departure in the French TGV departure station). | Permitted before the train’s scheduled departure time (and up to 2 hours after departure in the French TGV departure station). No refunds will be granted after the departure time. | Content |
| Companion/ Accompagnateur | Companion of a wheelchair traveller or visually impaired traveller (1st and 2nd class). The wheelchair traveller or visually impaired traveller must provide proof of disability. | Permitted free of charge before the train’s scheduled departure time (and up to 2 hours after departure in the French TGV departure station). | Permitted before the train’s scheduled departure time (and up to 2 hours after departure in the French TGV departure station). No refunds will be granted after the departure time. | Content |
*) If the fare conditions permit, travellers may request a refund up to 60 days after the departure date. No refunds will be granted for partially unused tickets.
| Fare types | Fare conditions | Exchange | Frefund* | Header |
|---|---|---|---|---|
| Business Premiere and Seconde | None | Allowed without fee until 30 minutes after departure of the the train, subject to availability. From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. | 100% refund until 30 minutes after departure of the train. Afterwards no refund possible. No refund in case of exchange from 30 minutes before departure of the train. | Content |
| Premiere and Seconde | None | Allowed before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. After departure no exchange possible. | Allowed before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. No refund in case of exchange from 30 minutes before departure of the train. After departure no refund possible. | Content |
| Premiere and Seconde Child/Premiere et Seconde Enfant | Travellers aged 4 to 11 on the day of the journey. | Allowed before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. After departure no exchange possible. | Allowed before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. No refund in case of exchange from 30 minutes before departure of the train. After departure no refund possible. | Content |
| Prem’s Seconde | Limited availability. | Allowed before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. After departure no exchange possible. | Allowed before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. No refund in case of exchange from 30 minutes before departure of the train. After departure no refund possible. | Content |
| Prem’s Seconde Child | Limited availability. Travellers aged 4 to 11 on the day of the journey. | Allowed before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. After departure no exchange possible. | Allowed before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. No refund in case of exchange from 30 minutes before departure of the train. After departure no refund possible. | Content |
| Wheelchair/ Handicapé Adulte | Wheelchair passenger, proof of disability required. The wheelchair spot is in 1st class. | Free of charge until the scheduled departure time. After this point in time, a refund will be offered. | Free of charge until the scheduled departure time. No refunds will be granted after the departure time. | Content |
| Wheelchair Child/ Child/Enfant | Wheelchair passenger, proof of disability required. The wheelchair spot is in 1st class. | Free of charge until the scheduled departure time. After this point in time, a refund will be offered. | Free of charge until the scheduled departure time. No refunds will be granted after the departure time. | Content |
| Begeleider/ Accompagnateur PMR | Companion of a wheelchair traveller or visually impaired traveller. The wheelchair traveller or visually impaired traveller must provide proof of disability (1st and 2nd class). | Free of charge until the scheduled departure time. After this point in time, a refund will be offered. | Free of charge until the scheduled departure time. No refunds will be granted after the departure time. | Content |
| Pass/Pass International, France Rail Pass 1, 2 | Travellers with a valid Interrail or Eurail pass for France. | Free of charge until the scheduled departure time. After this point in time, a refund will be offered. | Free of charge until the scheduled departure time. No refunds will be granted after the departure time. | Content |
| Kind/Frofait Bambin | Travellers with a valid Interrail or Eurail pass for France. | Free of charge until the scheduled departure time. After this point in time, a refund will be offered. | Free of charge until the scheduled departure time. No refunds will be granted after the departure time. | Content |
| Pack Tribu | For groups of 4-7 travellers, limited availability. | Not permitted. | Not permitted. | Content |
*) If the fare conditions permit, travellers may request a refund up to 60 days after the departure date. No refunds will be granted for partially unused tickets.
| Fare types | Fare conditions | Exchange | Refund* | Header |
|---|---|---|---|---|
| Business Premiere en Seconde | None | Allowed without fee until 30 minutes after departure of the the train, subject to availability. From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. | 100% refund until 30 minutes after departure of the train. Afterwards no refund possible. No refund in case of exchange from 30 minutes before departure of the train. | Content |
| Business Premiere and Seconde Kind/Business Premiere et Seconde Enfant | Travellers aged 4 to 11 on the day of the journey. | Allowed without fee until 30 minutes after departure of the the train, subject to availability. From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. | 100% refund until 30 minutes after departure of the train. Afterwards no refund possible. No refund in case of exchange from 30 minutes before departure of the train. | Content |
| Premiere and Seconde/Premiere et Seconde | None | Allowed before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. After departure no exchange possible. | Allowed before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. No refund in case of exchange from 30 minutes before departure of the train. After departure no refund possible. | Content |
| Premiere and Seconde Child/Premiere et Seconde Enfant | Travellers aged 4 to 11 on the day of the journey. | Allowed before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. After departure no exchange possible. | Allowed before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. No refund in case of exchange from 30 minutes before departure of the train. After departure no refund possible. | Content |
| Prem’s Seconde | Limited availability. | Allowed before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. After departure no exchange possible. | Allowed before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. No refund in case of exchange from 30 minutes before departure of the train. After departure no refund possible. | Content |
| Prem’s Seconde Child | Limited availability. Travellers aged 4 to 11 on the day of the journey. | Allowed before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. After departure no exchange possible. | Allowed before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. No refund in case of exchange from 30 minutes before departure of the train. After departure no refund possible. | Content |
| Child -4 | Children under the age of 4 on the day of the journey, who will be travelling in their own seat. | Allowed before departure of the train. Afterwards no exchange possible. | 100% refund before departure of the train. Afterwards no refund possible. | Content |
| Pass 1 | Possession of a valid Eurail, Interrail Pass for France and Germany. | Free of charge until the scheduled departure time. After this point in time, a refund will be offered. | Not permitted. | Content |
| Pass 2/partiel 2 | Possession of a valid pass for France. | Free of charge until the scheduled departure time. After this point in time, a refund will be offered. | Free of charge up to the scheduled departure time, 50% fee after this point in time. | Content |
| Pass 3/partiel 3 | Possession of a valid pass for Germany. | Free of charge until the scheduled departure time. After this point in time, a refund will be offered. | Free of charge up to the scheduled departure time, 50% fee after this point in time. | Content |
| Bahncard 25/50 | Possession of a Bahncard 25/50. The 1st-class ticket combined with a 1st-class Bahncard and a 2nd-class ticket combined with a 2nd-class Bahncard. | Free of charge until the scheduled departure time. After this point in time, a refund will be offered. | Free of charge until the scheduled departure time. Not possible after this point in time. | Content |
| Bahncard 25/50 kind | Possession of a Bahncard 25/50. The 1st-class ticket combined with a 1st-class Bahncard and a 2nd-class ticket combined with a 2nd-class Bahncard. | Free of charge until the scheduled departure time. After this point in time, a refund will be offered. | Free of charge until the scheduled departure time. Not possible after this point in time. | Content |
| Wheelchair/ Fauteuil roulant Adulte (enfant) | Wheelchair passenger, proof of disability required. | Free of charge until the scheduled departure time. After this point in time, a refund will be offered. | Free of charge until the scheduled departure time. No refunds will be granted after the departure time. | Content |
| Companion/ Accompagnateur | Companion of a wheelchair traveller or visually impaired traveller. Proof of disability required. | Free of charge until the scheduled departure time. After this point in time, a refund will be offered. | Free of charge until the scheduled departure time. No refunds will be granted after the departure time. | Content |
*) If the fare conditions permit, travellers may request a refund up to 60 days after the departure date. No refunds will be granted for partially unused tickets.