Kennistrein

Kennistrein is your starting point for everything related to international trains from NS International. Here you will find clear information about the trains themselves, the fares, and the associated terms and conditions. You will also find step-by-step instructions for booking, changing, and cancelling tickets. And that’s not all.

From the homepage, you can stay up to date with the latest news under the “News” section. Under “Disruptions,” you will find up-to-date information about engineering works, timetable changes, and train cancellations.

In short, with Kennistrein you have all the information you need for booking international train tickets at your fingertips.

Kennistrein in motion

Kennistrein doesn’t stand still. Articles are updated and improved every day, and your help is very welcome. To the left of each article, you’ll find a feedback button. Are you missing information, or is something unclear? Let us know using that button. Our team will get to work on it and make sure you receive a response. That way, we can work together to improve the information for everyone.

We also continue to develop new features. Curious about what’s coming next? Take a look at all upcoming additions under “Kennistrein in development.”

Requesting a new user account

Log in Kennistrein with an account

You can log in to Kennistrein via the following link: kennistrein.ns.

• Enter your email address under the line With existing account and click on Next. Within a few seconds, a one-time code will be sent to your email address.

• Enter the code you received under the line Verification code and click Continue. You are now logged into Kennistrein.
• Once logged in, select the correct domain in the top-right corner of the screen. Click on “Select domain” and choose “International.”

Do you get the error “Invalid input: User does not exist,”? You can request an account by sending an email to kennistrein@ns.nl.

Tip

Add the link kennistrein.ns.nl to your favorites. Kennistrein is very intuitive. If you still want a manual, see Kennistrein Manual. You can ask us anything, but scanning Kennistrein daily for news or updated articles is often quicker! If you encounter any problems, send an email to kennistrein@ns.nl.

For more information about the use of your data, please see our privacy statement.