Help using international train planner

The International train planner

The information generated by the international train planner comes from several different sources and can be subject to change. Although this information has been collected with care, NS Hispeed is not responsible for damages caused by wrong or incomplete information generated by the train planner or caused by a change in the train schedule.

We appreciate any suggestions you might have regarding the international train planner. You can send your comments to NS Hispeed Customer Service, Postbus 2552, 3500 GN Utrecht.

International itinerary planner

Stations: from, to and via

The name recognition system is simple: only names with the filled in letters will be searched; typing in 'abc' will immediately produce the name 'Abcoude' and 'lux' 'Luxembourg'. Important is that the first few letters are correct in order for system to find the correct name in the list. If there is more than one station that corresponds to the letters you typed in, the system will offer you a pull-down menu of all these stations.

In principle it is best to use the names of stations used in that country. It is not nessary to use foreign symbols like the umlaut. For station names starting with 's or St., use S. or St. or Sta. followed by a space. For destinations in Frace, replace the full stop with a dash (ie St-Croix).

If you do not know the exact name of a train station, we advice you to fill in the name of the city. For a majority of large cities as London, Paris, Berlin, Vienna, Rome, Liege, Cologne, Turin, Basel amd Milan the system will recognise the English name. Also the system will decide from and to which station in that city you can best use to travel. You therefore, need not add which station you want to travel to in large cities.

All stations in Europe are included in the train planner. If you have a certain route in mind, you can indicate in the 'via' box that you would like to travel a certain route.

When

Today's date is always the default setting for your request. You can change the date by typing in the date or by clicking on the calender symbol to the right of the box and selecting a date from there. You will be notified if you use an invalid date or if you have chosen a date on which no trains run on your chosen route.

Time

You can change the default time if you wish and to the right of the box you can choose if the time is to be your preferred departure or arrival time. You will be notified if you use an invalid time. After pressing the [Search connections] button you will be given an overview of travel options, including the travel option which best suits your request and a few earlier or later travel options. Sometimes it is possible that the most suitable route is one which takes longer but is more convenient as you will not have to change trains as often.

Advanced request

When clicking the button 'Advanced' you will get the oppertunity to inidcate if you would or would not like to travel on a high-speed train. The default value is set on 'yes', as the planner always searches the fasted connection. Possible high-speed train opterators are, amongst others, Thalys (Amsterdam - Brussels/Paris), Eurostar (Brussels - Londen), ICE International (Amsterdam - Cologne/Frankfurt and other German destinations), French TGV trains.
In an advanced request, in the pull-down menu 'More options", you can also indicate if you would prefer a direct connection.

Carriage of bicycles required

Here you can indicate if you want to take your bicycle with you on the train. If you indicate 'yes' than the system will only offer you travel options with trains which allow you take your bicyle with you.

Search connections

When clicking the button Search connections you will be directed to an overview of travel options that suits your request.

Travel options

At the top of the page an overview is given of all possible travel options. The option that best suits your request is shown in detail below. The other options are represented as hyperlinks. If you click on one of the underlined depature times or on one of the purple buttons with an arrow, that travel option is then displayed in detail below.

Facilities

In the column titled 'Facilities' you will find the train number and other specific information about that train. Here you may also find a comment about another connection between two stations in the same city using the metro or by walkig. When clicking on the underlined train number, you will be shown an overview of the entire route that train runs, including depature and arrival times of all intermediate stops. By clicking the button 'Back to overview' you can return to your itinerary.

Departure stations

When you click on an underlined station name in a detailed itinerary, you will get a list of depature times and destinations of all trains departing from that station in chronological order. By clicking the button 'Back to overview' you can return to your itinerary.

The grey buttons with arrow

If you have to change trains, grey buttons with an arrow will appear directly to the left of the arrival and departure times at the transit station. By clicking these arrows you get shown how you can extend the time at the transit station so you have more time to catch your connecting train. If you click the arrow before the arrival time, you will be shown which train you can take to arrive earlier at the transit station. If you click the arrow before the departure time you will be shown which train leaves later. You can distinguish the adapted itinerary from the original itinerary by the hash symbol (#) in the top left hand corner of the table.

The buttons 'Show intermediate stops' and ‘Connectiongraphic’

When clicking on the button 'Show intermediate stops' all intermediate stops will be shown in your itinerary. When clicking the same button, now called 'Hide intermediate stops' only the depature and arrival stations are shown in your itinerary.

When clicking on the 'Connectiongraphic' you will get a graphic display of your journey. You will also get this graphic image when clicking on the symbol of a train located to the left of the departure times. With the plus (+) and minus (-) buttons, you can increase or descrease the number of stations shown on the graphic image. By clicking the button 'Back to overview' you can return to your itinerary.

The button ‘EcoChecker’

his tool will allow you to compare CO2 and other greenhouse gas emissions of your train journey within Europe with that same journey by airplane or car.
By afterwards using the button 'change your settings' you can change the details of comparison, for example you can select the type of car, number of passengers and/or airport transportation.

Buttons 'Return', 'Change journey' and 'New journey'

The button 'Return' will direct you to a new train planner request in which the departure and arrival stations have been switched around. All the others details will match with the details you filled in in your previous request.

The button 'Change journey' will direct you to a new train planner request in which all details match with the details you filled in in your previous request. This is useful if you want to view the same journey on a different date or at a different time.

The button 'New journey' will direct you to an empty train planner request form. All details will need to be filled again.